Compatibility
Navigate to the Level Up XP admin settings to identify potential compatibility issues with your environment. Or search for the admin setting compatibilitycheck to get there.
Potential Moodle incompatibility
This happens when the plugins are installed on a major Moodle version that was released after XP. While we do our best to anticipate any potential issues, it is impossible to guarantee that XP is compatible with that Moodle version.
The simplest way to resolve this is to upgrade XP and XP+ to their latest versions.
XP plugins incompatibility (Out of sync)
It is crucial to keep both Level Up XP and Level Up XP+ updated to compatible versions. When they are not, they fall "out of sync" and become incompatible with each other. This issue occurs when XP has been upgraded to a new major version while XP+ remains outdated.
This mismatch can lead to loss of functionality, bugs, and other unexpected consequences. To resolve this, you must upgrade Level Up XP+.
In the future, Level Up XP+ will automatically disable itself if it is not compatible. To prevent this from happening, ensure you do not upgrade Level Up XP to a new major version without also upgrading Level Up XP+.